Spy_Net_01

Press release, 2017-01-03

SpyNet® Video Touch Watch has possible malware infection.

A piece of malware has been detected on toy SpyNet® Video Touch Watches from JAKKS Pacific, Inc., and as a precautionary measure, JAKKS is voluntarily informing customers about the matter.

The product is no longer sold in BR and TOYS”R”US stores in the Nordics.

The malware will not infect computers with the newer versions of Windows 7, 8 and 10, or other operating systems such as Linux or MacOS.

The malware in question is an older virus that is only capable of infecting computers with older versions of Windows, most prominently Windows XP.

Consumers bought approximately 6.500 watches in the Nordic countries since October 2016, primarily from BR and TOYS”R”US.

If you bought the SpyNet® Video Touch Watch (Bar code 39897093833) and have a computer with an operating system that is vulnerable to the malware, contact customer service at

kundeservice@toysrus.dk or kundeservice@br.dk

kundservice@toysrus.se or kundservice@br.se

kundeservice@toysrus.no or kundeservice@br.no

asiakaspalvelu@toysrus.fi or asiakaspalvelu@br-lelut.fi

 

to receive appropriate guidance.

You also may return the product back to the store where it was bought and obtain a refund.

We ask the media to help us inform the customers having bought this specific watch. This information is coordinated with the Danish Safety Technology Authority.

Further information can be found at toysrus.dk/se/no/fi or br.dk/se/no/ br-lelut.fi